莫妮卡·e·奥斯这些年来，技术改变了许多领域。更少的银行出纳员。更少的实体零售店。更少的旅行社。更少的电影院。更少的现金交易。更少的信件。报纸和杂志更少。没有更多的大片。没有更多的边界。 No more film photography. No more encyclopedias… Late to the party but finally catching up—the health and human service field is approaching a similar disruptive precipice. The pandemic, combined with huge amounts of capital from private equity firms and public offerings, has sped up the adoption of many technologies—with reasonably favorable reviews across stakeholders. So what will be the market effects of greater technology adoption across the field? That was the focus of my closing keynote, Strategy & Sustainability For The Next…